Category: Operation

Bengaluru, February 26, 2016:


The quality of services was of utmost importance for the hotel had to stand true on its reputation of being one of the most quality conscious hotel offering ultimate comfort and luxury to its guests. The hotel was in need of a communication solution that was in line with its high quality service standards. After considering various options the hotel selected Matrix IP Phone Systems.


The Italy based Hotel, with a reputation for quality services and memorable guest experience, was looking for an IP based solution to interconnect their PMS, Hotel Phones and DECT mobility stations. The hotel required the provided solution to offer latest technology communication system that could automate their routine operations and enable the mobile staff to respond from anywhere within the premises. They required the hospitality solution to be scalable, one that could be integrated with their existing systems and with lower CAPEX, which would in turn enable them to meet their future expansion needs.


• Matrix ETERNITY GE12S IP Communication Platform

• Matrix EON48P Operator Consoles

• Matrix EON48S Digital Key Phones

• Matrix Voice Mail System

• Integration with Protel PMS

• Bittel Guest Room Phones

• Polycom IP-DECT Mobility


• IP enabled Future-Proof and Scalable Solution

• Reduced Operational Costs

• Streamlined Hotel Operations

• Prompt and Efficient Guest Services

• Increased Staff Reachability

“Hospitality industry is under constant pressure to offer both superior hospitality and technology experience to their leisure and business travelers. Matrix, offers its cost-effective and reliable products to streamline communication processes, enhance guests' experience and equip hotel staff to be productive and reachable from anywhere.” Said General Manager of the Hotel

For More Details please visit: http://www.matrixtelesol.com/case-study.html

Corporate Comm India (CCI Newswire)
Prev Next
Anantara Kihavah Villas
varuval PAsta
Verdure Pizza
Italian Ingredients & Food
Copa Giant Banana Split
Yogurt & Veggie Sandwich
The St. Regis Macao, Cotai Central in Macau
The Leela Palaces Hotels and Resorts
Taj Palace, New Delhi
The Colonnade
You are here:   HomeHotels NewsOperationItaly Based Luxury Hotel Renowned for its High Standards of Services Trusts Matrix Hotel Integrated Telephony Solution to Meet its Communication Need
  • 1
  • 2
  • 3
  • 4
  • 5
Prev Next
V Resorts Sattal
The King of Thali
Scrumptious Macao Getaway Package
My Fortune Dining
Estrellita's - Zomato
Vivanta by Taj – Guwahati, Assam.  Seven wonders in one cool spot
 Oaks Neemrana
Shangri-La Hotel, Bengaluru
The Venetian® Macao
Leisure Inn Grand Chanakya, Jaipur
soba noodles at Foodhall
Jakson Hospitality, Maharashtra
Ice Cream Sundae with crushed coffee meringue and strawberry suace
Mercure Hyderabad KCP - Superior Room
Nawabsahabka Sunday Brunch’ - The Golkonda Hotel